Returns & Refunds
1. If you wish to cancel your order:
You can return goods you have ordered from us for any reason at any
time within 7 days of receipt for a full refund or exchange. The costs
of returning goods to us shall be borne by you.
- you can notify us by email before we have dispatched the goods to you; or
- where goods have already been dispatched to you, by returning goods to us in accordance with clause 2 below.
3. Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.
4. The rights to return the goods to us as referred to in clause 2 will not apply in the following circumstances: -
The provisions of this clause do not affect your statutory rights.
- in the event that the product has been used.
- to any products that we have made or customised specifically for you
Products should be returned to:
Unit 2 Trafalgar Way
Yorktown industrial Estate